FREE SHIPPING
ON ORDERS OVER $150*
$5.00 SHIPPING
FOR ALL OTHER ORDERS*
Currency:
AUD
 

Contact Us

  • Wherever possible, we will pack your order on the same or next business day and send you your tracking details when it leaves. Delivery estimates once it leaves our store are:

    Area Postcode Express Post* Standard Post*
    Australian Capital Territory
    Canberra CBD & Metro 0200-0250, 2600-2639, 2900-2920 1 2-4
    ACT Other 0251-0299 1-2 3-5
    New South Wales
    Sydney CBD & Metro 1000-1920, 2000-2310, 2500-2530, 2555-2574, 2740-2786 1 2-4
    NSW Other 2311-2338, 2340, 2348, 2350, 2351, 2413-2430, 2440, 2442, 2444, 2450, 2460, 2470#, 2480, 2531-2554, 2575-2599, 2640, 2641, 2708, 2649-2650, 2653, 2665-2672, 2678, 2720-2730, 2787-2820, 2830, 2845-2877 1-2 3-4
    NSW VIC Border 2640-2641, 2708, 3689-3690 1 3-4
    NSW Rural 2339, 2341-2347, 2352-2412, 2431-2439, 2441, 2443, 2445-2449, 2451-2459, 2462-2469, 2471-2479, 2481-2483, 2642-2648, 2651, 2652, 2654-2664, 2673-2675, 2680-2707, 2709-2719, 2731-2739, 2821-2829, 2831-2844, 2878, 2879 2-3 3-5
    Victoria
    Melbourne CBD & Metro 3000-3210, 8000-8899 1 2
    VIC Other 3211-3220, 3335-3338, 3340#, 3350, 3353-3356, 3427-3429, 3550, 3552-3556, 3629-3632#, 3660-3661, 3750-3755#, 3757#, 3765-3767, 3782, 3785-3796, 3800-3806, 3810#, 3825, 3840-3844, 3910-3915, 3930-3934, 3975-3977# 1-2 2-3
    VIC Rural 3221-3334, 3341-3349, 3351-3352, 3357-3426, 3430-3549, 3551, 3557-3628, 3633-3659, 3662-3688, 3691-3749, 3756, 3758-3764, 3768-3781, 3783, 3797-3799, 3807-3809, 3811-3824, 3826-3839, 3845-3909, 3916-3929, 3935-3974, 3978-3999 1 3-4
    Queensland
    Brisbane CBD 2484-2490, 4000-4299, 9000-9299, 9400-9596, 9726, 9728, 9729 1 3-4
    QLD Outer Metro 4210-4305, 4350, 4500-4510, 4520, 4550-4601, 4650#, 4655, 4670#, 9597-9599, 9700-9799, 9880-9919, 9400-9596 1-2 3-4
    QLD Other 4306-4349, 4351-4428, 4486-4487, 4494-4498, 4511-4519, 4602-4649, 4659-4669, 4671-4676, 4680#, 4700-4703, 4740#, 4810-4815, 4817, 4818#, 4870#, 9920-9998 2-3 3-5
    QLD Rural 4454-4482, 4488-4493, 4521, 4677-4679, 4681-4699, 4704-4739, 4741-4809, 4816, 4819-4869, 4871-4899 3-6 5-9
    South Australia
    Adelaide CBD 5000-5005, 5800-5879 1 2-3
    Adelaide Metro 5006-5199, 5880-5999 1 2-3
    SA Other 5203, 5211, 5214, 5223, 5238, 5241, 5244, 5251, 5253, 5255, 5260, 5264, 5267, 5268, 5271, 5277, 5280-5290, 5304, 5330, 5333, 5341, 5343, 5345, 5352, 5353, 5355, 5373, 5413, 5417, 5422, 5453, 5461, 5491, 5501, 5502, 5520, 5523, 5540, 5554, 5556, 5558, 5571, 5573-5576, 5600, 5602-5606, 5608, 5631, 5633, 5640, 5700, 5720 2-3 3-4
    SA Rural 5201, 5202, 5204-5210, 5212, 5213, 5220-5223, 5231-5237, 5240, 5242, 5243, 5245-5250, 5252, 5254, 5256-5259, 5261-5263, 5265-5266, 5269, 5270, 5272-5276, 5278, 5279, 5291-5303, 5306-5329, 5331, 5332, 5340, 5342, 5344, 5346-5351, 5354, 5356-5372, 5374-5412, 5414-5416, 5418-5421, 5430-5452, 5454-5460, 5462, 5490, 5493, , 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577-5583, 5601, 5607, 5609, 5630, 5632, 5641-5690, 5710, 5722-5749 3-4 4-6
    Western Australia
    Perth CBD 6000-6005, 6800-6899 1 5-6
    Perth Metro 6006-6214, 6900-6999 2-3 5-6
    WA Other 6215-6699 2-4 5-7
    WA Rural 6700-6770 3-6 6-10
    Tasmania
    TAS Cities 7000-7019, 7050-7053, 7055, 7172#, 7248-7325, 7800-7999 1 3-4
    TAS Other 7020-7049, 7054, 7109-7216, 7330-7500 2-3 3-4
    Northern Territory
    Darwin CBD 0800-0821 2-3 5-6
    NT Other 0828-0832, 0834, 0850, 0851, 0860-0871, 0900-0999 2-3 5-6
    NT Rural 0822, 0835-0847, 0852-0854, 0872, 0880-0889 3-4 13-14

    *The time frame listed below each Standard Post and Express Post denotes business days.

    # Service to Township only.

    **eParcel Express Post is not covered in the Express Post Guarantee.

    Please Note: This table is too be used as a guide only. Timeframes are not exact and should not be relied solely upon. The table does not account for periods of strenuous load for Australia such as Christmas. For more accurate timelines please see AusPost Postage Calculator.

  • Yes!

    We have 2 demo services available at our Fitzroy store:

    Instore demo service

    Temporarily unavailable due to COVID-19.

    You can visit our in store hitting area and have a hit with any of our available demo racquets.

    A speed radar is also fitted in our hitting area for live feedback on racquet power performance!


    Demo program service

    You can visit our store to borrow up to 2 racquets for 2 days.

    We charge a small fee of $5 per racquet, so if you borrow 2 racquets for 2 days, the cost will be $10.

    If you then decide to buy a racquet within 30 days, we will give you the paid amount discount off the racquet! To claim this discount, please keep your demo receipt.

    We require a credit card and licence to use our demo program.

    We recommend you call us on the morning you are hoping to demo racquets to make sure they are available. We are unfortunately not able to hold racquets more than a few hours.

    Note: Our demos are currently only available in 4 3/8.

  • We do ship to New Zealand, however, we do have some limitations placed on us by certain brands.

    We have a filter on the left hand side of the website, International Availability, that will show you what products can be shipped to your area.

    Please let us know if there is something else you are interested in and we will let you know if we can help. 

    Please note taxes and duties may be charged for international orders.

    Tennis Warehouse Australia does not accept responsibility for another country’s customs, import duties, taxes and or any other relevant fees. If your order does require payment for one or more of these charges, you will have to make payment to the relevant authority in your country before they will release your package through customs so that it can continue being delivered.

    Any delays to the advised shipping timeline incurred from this process are the burden of the purchaser and not Tennis Warehouse Australia.

    If you refuse the charges, your order will be returned to us. We will refund you the total of your order minus any shipping fees and any charges incurred from the return process by the carrier.

    For customers in New Zealand, you can create an estimate of what these charges may be, here.

  • Provided you have not used your racquet or product & it's in exactly the same condition as when we sent it to you, we are happy to refund your money or offer an exchange if it is returned within 30 days of your purchase. A tennis racquet or product cannot be returned if you simply change your mind after hitting with the racquet or using the product, so please choose carefully! All racquets must still have the original plastic sleeve on the handle to be eligible for a return. If you paid extra to have your racquet strung, this portion will not be refunded, only the racquet frame cost is available for refund or exchange. Afterpay orders can only be exchanged for a product or gift certificate.

    Please follow these steps to return your product(s):
      1. Call us on 03 9021 2225 or email the store to check if your product is eligible for return/exchange.
      2. If it is eligible for a return or exchange, please download and complete this form.
      3. Please return the item to us with the returns form filled in and enclosed. Please note, postage is at your cost. We recommend you use Australia Post and they offer a flat rate of $15.75 from anywhere in Australia for our customers: https://return.auspost.com.au/TWA. Australia Post do not handle larger bulky items, so please contact us for assistance returning such products. Please pack the items carefully to avoid damage in shipment.
      4. Once we receive the return, it takes approximately 7 days to process the return and issue a refund/exchange.

        Refunds will be processed back to you via the same method you made payment (excludes Afterpay). Eg, credit card payments will be refunded to your credit card, PayPal payments will be refunded via PayPal, etc. If you purchased with Afterpay, we only permit an exchange for product or a gift certificate.

        If you are exchanging a product, we offer free shipping of the replacement product from us to you (Australian residents only and excludes bulky items). We do not offer free shipping to New Zealand customers and will provide a quote before proceeding.
     

  • Yes we do. We can restring your tennis, squash an badminton racquets in store on our Spinfire Furnace stringing machines.

    We charge $29.00 for labour (tennis and squash) and you can either provide your own string or purchase string from us.

    Most people drop their racquet(s) off in the morning and pick it up in the afternoon. If you have multiple racquets that need a restring, or if we are busy, it might not be possible to receive a same day service, please call our sales team to check.

    If you would like a restring on the spot we can arrange this but you must call on the day and book it in with our stringing staff.

    We save your information on file and can provide advice on strings & tension to help you get the best performance out of your racquet.

  • The correct grip size makes a huge difference in how a racquet performs. The average size for a male is a 4-3/8 and the average for a female is a 4-1/4. If you feel you have bigger hands than the average, then you should select one grip size larger. If you are unsure, choose the smaller size. You can always make a grip bigger but you can't easily make it smaller! To make a grip bigger you can simply add an overgrip (this increases the grip size 1/16 or half a grip size). You can also get your local pro shop to add a "heat shrink sleeve" or a Lorow SiZ-UP which increases the grip by 1, 2, 3 or 4 sizes.

    If you're not sure of your grip size, here's a simple way to measure:

    Holding an eastern forehand grip (the palm is placed against the same bevel as the string face), you should be able to fit the index finger of your non-hitting hand in the space between your fingers and your palm.

    Determining your grip size

    If there isn't enough room for your index finger, the grip is too small. If there is space between your fingers and palm, the grip is too big.

    A grip that is too small requires more muscle strength to keep the racquet from twisting in your hand. Prolonged use of a grip that's too small can contribute to tennis elbow problems. A grip that's too large inhibits wrist snap on serves, makes changing grips more difficult and also requires more muscle strength. Prolonged use of a grip that's too big can also contribute to tennis elbow problems.

  • If you are in a remote location where you have no access to a restringing shop (without having to drive 3 hours), why don't you save your time and petrol money by mailing your racquet to us. We'll string it and mail it back. You will need to pay postage both ways (usually between $10 - $20 each way) but how much is your time and petrol worth? Once you've done this once, keep the box we send back to you for future restringing! To help subsidise your mailing costs, we offer a 10% discount on the string job, if the racquet is mailed to us.

    Email us at [email protected] and we will send you a form to fill out to start the process.

Contact Information

*Required Fields


We are located at:

We are open

  • Monday to Friday: 8:30am - 5pm AEST
  • Saturday: 10am - 3pm AEST
  • Sunday: Closed
  • Public Holidays: Closed
  •  

 





As the name suggests, Tennis Warehouse Australia is run from a warehouse located at 200 Alexandra Pde, Fitzroy. Look for the Self Storage Building below (we are tucked in behind it):

We are between Smith St & Brunswick St on the south side (City Side) of the road. The entrance to Tennis Warehouse Australia is via Gore St. Please see the map below & locate the logo or see our directions for catching the tram below:



If you wish to take a 10 minute tram ride from the city, you can catch either the:

Number 11 tram from Collins St (heading East) which travels down Brunswick St, get off at Alexandra Pde & walk right.

Number 86 tram from Bourke St (heading East) which travels along Smith St, get off at Alexandra Pde and walk left past Office Works.

If you have any trouble finding us, please feel free to give us a call on 03 9021 2225.

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