Browse our frequently asked questions for help with your order, delivery, returns and more.
The best ball machine for you depends on how you plan to use it!
Here's some basic things we recommend looking for based on your experience level:
Beginners and casual players:
Look for easy setup, basic oscillation, and consistent ball delivery.
Intermediate players:
Choose a model with topspin, slice, adjustable speed, and horizontal oscillation.
Advanced players or coaches:
Consider a machine with programmable drills, app control, and both vertical and horizontal oscillation for realistic rallies.
If you’re unsure, explore our Ball Machine Comparison Guide or contact our team - we’re happy to match you to the right model.
Our best-selling model is the Spinfire Pro 2.
It stands out for its smartphone and smartwatch app control, internal oscillation (which hides the next shot direction), triple oscillation modes, LCD touch panel, 150-ball hopper, and class-leading battery life. Spinfire is Australian owned and operated and has a long track record locally, which many customers value for reliable support and easy access to service or parts.
These features make it the preferred choice for players who want professional-level training at home or on court.
Key features to consider:
We’re the only retailer in Australia offering a 30 Day Satisfaction Guarantee on tennis ball machines.
If you’re not satisfied, you can exchange your machine for another model - simply cover the return and reshipping costs.
Learn more about our 30 Day Satisfaction Guarantee ›
Most modern machines use two counter-rotating wheels that grip and propel the ball.
This design mimics real shot physics and produces consistent spin across shots.
With regular care, a quality ball machine can last 10 years or more. The key is to:
Replacement parts and servicing are available through Tennis Warehouse Australia.
Oscillation determines how much variation the machine produces between shots.
For the most natural rally experience, choose a machine with both horizontal and vertical oscillation.
Use standard-size, pressureless tennis balls for the most reliable results.
We stock suitable pressureless balls for all machines - we also offer discounted ball machine packs with everything you might need to get started on court with your ball machine.
Yes - it can be a very convenient feature. Remote or app control allows you to:
Spinfire’s smartphone and smartwatch connectivity is a great example of how intuitive modern machines can be.
Battery life varies between models, but anywhere between 3 - 8 hours of play time depending on settings, speed, and oscillation use.
If you train often, consider a model with external or removable batteries for easy charging, or adding a fast charger for shorter recharge times.
Yes - all ball machines sold by Tennis Warehouse Australia are supported nationwide.
Each brand provides its own technical and phone support, and in most cases, issues can be diagnosed and resolved over the phone.
If a hands-on repair is required, you may need to send your machine to the nearest service centre. We recommend keeping your original box to make shipping easier.
Most chargers take 8 - 12 hours for a full charge.
Fast chargers (available separately for most models) can restore full charge in around 3 hours.
Yes. We offer trade-ins on all brands of ball machines - even if you didn’t buy your original one from us.
We’ll assess your machine and provide a competitive trade-in value toward a new model.
We also buy and sell quality second-hand machines, giving you flexible upgrade and resale options.
Yes - many models can run on AC power, either as a standalone unit or using an AC adaptor accessory.
This option is ideal if you play at courts with nearby power outlets or want to avoid battery maintenance.
Store your machine indoors or undercover, away from rain and direct sunlight.
If you play often, consider a protective cover to keep dust and debris out of the internal parts.