Policies

Privacy Policy

Your privacy and online security are important to us. Tennis Warehouse Australia is committed to protecting your personal information and ensuring your shopping experience is safe and secure.

How We Use Your Information

We only collect information that helps us process your orders, improve our services, and provide a better shopping experience. This may include your name, contact details, and payment information - all handled securely and confidentially.

We never sell, trade, or share your personal details with third parties, except where necessary to complete your transaction (for example, with payment processors or delivery services).

Cookies

Cookies are small files stored on your computer that help us recognise your browser and remember certain preferences. We use cookies to:

• Understand how visitors use our site
• Improve your browsing experience
• Remember your preferences for future visits

We may work with trusted third-party providers to analyse website traffic and performance. These partners can only use the data to help us improve your experience - they cannot use it for their own purposes.

If you prefer, you can disable cookies through your browser settings. Please note that doing so may affect certain site features or functions.

Security

Your financial information is handled with industry-leading security standards. When purchasing from Tennis Warehouse Australia, your payment details are transmitted via a secure 256-bit SSL (Secure Sockets Layer) encrypted connection - the current industry standard (SHA-256).

This ensures your data is safely encrypted and cannot be read by unauthorised parties.

For added safety:

• Your credit card details are processed securely by Braintree, and are never stored on our servers.
• You can verify our secure connection by checking for the padlock icon in your browser’s address bar.

Questions

If you have any questions about our privacy policy or how your data is handled, we’re here to help.

Contact Us