Why not give someone a Tennis Warehouse Australia Gift Voucher? You nominate the amount you want to spend, and you can select for us to either email or mail it to the designated person or yourself. You can even specify it to arrive on a particular date!
If you want to send it on a particular date, or have any special requests, please just let us know in the comments section of the shopping cart! The gift certificate will be sent out manually by your choice of email or mail once we process your order.
*Please note, we do not charge any postage for gift certificates.
Store gift certificate Policy:
Gift certificates are redeemable for an industry leading 3 years - That's over 1000 days of valid spending time! Plenty of time for that special person to track down what they are after. To redeem the gift voucher, it can either be presented in our shop or entered in our shopping cart when placing an order online.
Standard Postage costs to Australian customers (NZ customers as shown in cart):
* Some exclusions apply
*The time frame listed below each Standard Post and Express Post denotes business days.
# Service to Township only.
**eParcel Express Post is not covered in the Express Post Guarantee.
Please Note: This table is too be used as a guide only. Timeframes are not exact and should not be relied solely upon. The table does not account for periods of strenuous load for Australia such as Christmas. For more accurate timelines please see AusPost Postage Calculator.
If you experience a delay with receiving your parcel(s) we recommend you contact your local Australia Post outlet to see if they are holding it for you. Please also feel free to contact us if you would like us to assist you with tracking your parcel(s).
Returns & Exchanges:
Provided you have not used your racquet or product & it's in exactly the same condition as when we sent it to you, we are happy to refund your money or offer an exchange if it is returned within 30 days of your purchase. A tennis racquet or product cannot be returned if you simply change your mind after hitting with the racquet or using the product, so please choose carefully! You must send the racquet/product back to us and postage is at your own cost. We do not provide a refund on a racquet if you have requested that we install strings for you (racquets that were sold as unstrung or pre-strung will be accepted for a refund).
If you are exchanging a product, we offer free shipping of the replacement product from us to you (Australian residents only and excludes bulky items). We do not offer free shipping to New Zealand customers and will provide a quote before proceeding.
We are only authorised to sell the majority of our products within Australia. We do have some products that we ship internationally so please email us if you have any questions.