Returns are accepted within 30 days for unused items in original condition and packaging. Return shipping costs are usually covered by the customer.

Read our full Returns & Exchanges Policy

Contact our team for authorisation and the process details. It generally includes packing your item securely, including your details and order number, and sending it back using a trackable method via a link we provide.

Refunds are processed once your return is received and inspected, typically within 7 business days.

Racquets that have been restrung or used generally cannot be returned. Please contact us to discuss your situation if unsure.