Most orders are packed and shipped out within one business day. Delivery after dispatch usually takes 2 - 5 business days in metro areas and longer for regional or remote locations.

For more accurate delivery time estimates, check AusPost’s Calculator

Shipping is a flat rate of $5 for orders under $150 and orders over $150 ship free!

Bulky or oversized items are excluded from these shipping promotions and are handled separately to ensure they arrive safely.

Yes. Bulky items are sent via courier, with freight charges calculated based on size, weight, and destination. We’ll contact you before dispatch if extra charges apply.

Please feel welcome to contact us if you’d like to enquire about alternative shipping options for bulky items.

We ship to New Zealand, with some restrictions depending on brand or product. International duties, taxes, and customs fees are the buyer’s responsibility.

For more information, check out our Shipping Policy.

Check your tracking first, then contact AusPost if necessary. If it still hasn’t arrived, contact us for assistance and quote your order number.